Customer Reviews

Credit Card Merchant Services

Find quick answers to your questions below.

Account Assistance
How do I create an account?
How do I edit my account information, change my password or address(es)?
Where do I find current and previous orders?
I need help logging in to my account. How do I recover/change my account password?
Ordering and Order Status
I received my order and the contents and/or box are damaged, what should I do?
Where is my order? / Where do I find my tracking number(s)?
Lost or Damaged Package
Order Questions
Phone Orders
Pick Up Orders
What if I placed an order with incorrect items?
Why was my Order cancelled?
Why won't your website let me place an order? / Why won't my order go through?
Incomplete or Inaccurate Orders
Special Orders
Order Returns
Order Status
Cancelling an Order
Tracking Information
Processing Time
How do I check the status of my order?
Shipping Information
Shipping Delays
Expedited shipping
Free Shipping
Incomplete, Inaccurate or Incorrect Shipping Information
Package Transit Time
Recycled Materials for Shipping
Shipping Cost
Shipping Method
Shipping Options
Shipping or Handling Fees
Temperature Extremes
International Shipping
International Orders and Shipping
FAQ's and Other Important Information
Free Samples
Product Shelf Life
Additional Charts, Tables and Articles
FCC, Food Grade and USP
Formulation Recommendations
MSDS and Certificates of Analysis (COA)
Net Weight
OSHA Requirements Regarding MSDS
Pick Up orders - Store Front
Pricing Errors
Product Catalog
Product Quality
Safety and Product Use
Payment Information
NSF Fees, Bank Charges
Credit Card Charges
Receipt or Invoice
Buyer's Guide
Product information
Gift Certificates
How do I find a specific product?
Site Navigation
Additional Support
Contact Texas Natural Supply
Wholesale Questions
Bulk and Wholesale Information/Quotes.
Tax Exempt Status
Texas Business Tax Exempt Status