Orders are processed in the order received.
Expedited orders and expedited shipping are not offeredPlease be sure to allow adequate time for an order to be processed and shipped, based on needs or deadlines.
Also, please take into account the possible delays that can be related
to unforeseen weather, pandemics, catastrophes and other natural and man-made crisis situations.
Our order processing may take slightly longer than other companies because Items are not mindlessly pulled from stock shelves.
Each and every item in an order is manufactured or packaged at the time it is ordered.
This assures that the freshest ingredients and raw materials are used to fill each order.
Every item is inspected at the time it is packaged for color, odor, consistency, texture, and correctness.
It is then double-checked to be sure it is the right item and then neatly and securely boxed for shipment.
Most orders take 3-4 business days to process.
Business days are considered Monday - Friday and do not include any holidays.
If an order is very large or contains items that are manufactured, it may take slightly longer to be filled and processed.
Most orders are processed and shipped within 3-4 business days excluding weekends and holidays.
However, this is not an implied guarantee for a turn around time.
Orders are not processed on Fridays, Weekends or Holidays.
Orders placed on Thursday after 10 am will not be processed until the following Monday.
Order volumes do increase around major holidays, so it strongly recommended orders be placed to allow the extra time needed for them to be processed during these busy times of the year.
Shipping delaysAlthough we attempt to process and ship orders with 3-4 business days excluding weekends and holidays this is not an implied guarantee for a turn around time.
All our products are made to order and there are times when the turn around times will exceed our goal of 3-4 business days.
If you have an urgent need, please communicate this to us and we will do our best to get your order processed and shipped as soon as possible.
Customers can not choose to cancel an order because they "feel" it is taking to long to ship their order.
This passive-aggressive behavior will be considered a breach of our policies and the customer will not be allowed to make further purchases.