Products and supplies
can be ordered 4 ways.
1. Online
2. Phone: 1-866-975-9753
3. Fax: 512-266-9465
4. Mail order to:
Texas Natural Supply
4506 Weletka
Dr Suite 200
Austin, TX 78734
Orders are shipped
via UPS
1. Visa, MasterCard
2. American Express
3. Discover
4. Paypal
5. Money Order/Cashiers Check
Please be aware that once we hand over
your package to the carrier of your choice,
we can't control them or their
services.
Our commitment to you means:
We are glad to work with you to locate your package. We
will follow up with the carrier to find your package and if necessary file a claim on your behalf. We
will do everything in our power to get your order to you.
As a valued customer, we want you
to be happy with your purchase!
However, we realize there is
sometimes a
need to return an item.
Defective or Damaged Items
Defective or damaged items must
be returned within 30 days
of receipt to recieve a full refund or
exchange, excluding shipping.
Please notify us immediately upon receipt of
a damaged or defective item at 1-866-975-9753.
Due to the nature of our products and supplies,
we can not except returns for any other reason.
We will be glad
to work with you to
resolve any issues you may have.
Texas businesses who wish to purchase wholesale and
are tax exempt must complete
a sales tax and use form
prior to your 1st order.
You can fax a copy of your
tax form to 512-266-9465
Once
we have your permit on
file we will change your
status for Tax Exempt purchases.
